To use Capitec’s Cash Send, I first access the Payments menu, then select Cash Send. I enter the amount and confirm the transaction. Next, I receive a secret code to share with the recipient for identity verification. The recipient can then collect the cash within 30 days at any participating store or ATM, without any additional fees. There are limits on the transaction amount, but the process is quick, secure, and convenient. If you’d like to learn more about the flexibility and features of Capitec’s Cash Send, I’m happy to provide additional details.
1. Accessing the Payments Menu
To access the payments menu within the Capitec banking app, simply navigate to the designated section. Once there, you’ll find a range of options for managing your money, including the ability to send cash to friends and family. This ‘Cash Send‘ feature is prominently displayed, making it easy to locate and use.
To get started, simply tap on the ‘Cash Send’ option. This will bring up a screen where you can enter the details of the recipient, including their name and the amount you’d like to transfer. You can select from your existing contacts or enter new information manually.
The process is quick and intuitive, allowing you to seamlessly send money from your Capitec bank account to your loved ones. You can follow the seven steps for fast money transfers to ensure that your transactions are completed efficiently and without any hassle. With just a few taps on your phone, the funds will be on their way almost instantly. Plus, the platform offers security features to keep your financial information safe throughout the process.
Whether you need to split a bill, send a gift, or provide financial assistance, the ‘Cash Send’ feature within the Capitec app makes it a breeze. With just a few taps, you can conveniently transfer funds and support your friends and family.
2. Selecting Cash Send
From the payments menu, I simply select the ‘Cash Send‘ option to initiate the transfer process. This allows me to choose the bank account from which I want to send the cash. The next step is to enter the specific amount I wish to send to the recipient.
To confirm the transaction, I need to enter my secure PIN. This adds an additional layer of security to guarantee that only I can authorize the cash transfer. Once I’ve entered my PIN, the system generates a secret code that I’ll need to share with the recipient separately. This enables them to collect the cash at their convenience.
The ‘Cash Send’ feature on the Capitec app makes it easy for me to quickly transfer funds to someone without having to physically meet up or provide any sensitive account details. It’s a convenient and secure way to send cash to friends, family, or anyone else who needs it.
3. Choosing the Amount
When selecting the amount to send, I first take into account the recipient’s needs and the purpose of the cash transfer, bearing in mind the maximum limit of 3,000 per transaction. In addition, I must be mindful of the daily limit of 5,000 and the monthly limit of 24,000 when deciding on the amount.
Additionally, I factor in the cash send fees, which range from 8 to 16 rand, and make sure I’ve sufficient funds in my account to cover the chosen amount.
With these considerations in mind, I carefully weigh the options and select the appropriate amount to send. I aim to provide the recipient with the necessary funds while ensuring I stay within the established limits and account for the associated fees.
4. Confirming the Transaction
Confirming the transaction is essential.
I’ll double-check the recipient’s details and the transfer amount before proceeding.
Once I’ve verified everything,
I’ll securely share the secret code and the transaction will be complete.
Verifying Details
Before confirming the cash send transaction, I meticulously review the details to guarantee accuracy. I double-check the recipient’s information, the transfer amount, any applicable fees, and any other relevant details. Once I’m satisfied the information is accurate, I proceed to confirm the transaction using my unique PIN or security code for authentication.
To maintain the safety and security of the transaction, I follow these three important steps:
- I carefully verify the recipient’s details, including their name and contact information, to make sure I’m sending the money to the intended person.
- I thoroughly examine the transfer amount and any associated fees to ensure the total deducted from my account is correct.
- I confirm that the transaction summary includes all the relevant details, such as the reference number and the expected collection timeframe.
Only after meticulously verifying all of these elements do I feel confident in completing the cash send transaction.
Finalizing Transfer
To finalize the cash send transaction, I follow the prompts on the Capitec app. I review and confirm all the transaction details, including the recipient’s information, the transfer amount, and any applicable fees, before proceeding with the transfer. I then share the secret code with the recipient separately to guarantee secure collection. If the cash is not collected within 30 days, it will be refunded back to me, but there is no rush for the recipient to collect the cash within this timeframe.
| Step | Action |
|---|---|
| 1 | Review transfer details |
| 2 | Confirm recipient info |
| 3 | Verify transfer amount |
| 4 | Note applicable fees |
| 5 | Share secret code |
5. Sending the Secret Code
After generating the unique 6-digit secret code, I’ll need to share it with the recipient through a secure channel, keeping it confidential from anyone else.
This secret code is essential for the recipient to collect the cash send transaction from the designated collection points. Without this code, they won’t be able to access the funds I’ve sent via Capitec Cash Send.
To guarantee a smooth collection process, here are 3 tips for sending the secret code:
- Choose a secure communication method, such as a private message or an encrypted chat, to share the code with the recipient.
- Avoid sending the code through public or unsecured channels, like social media or email, as it’s vital to keep it confidential.
- Confirm with the recipient that they’ve received the secret code and understand its importance in the cash collection process.
6. Collecting the Cash
To collect the cash, I first need to locate my nearest Capitec branch or ATM.
Once there, I’ll provide my identification and the secret code I received.
With that, I can complete the simple transaction and get my money.
Locate Capitec Branches
Confirming a Capitec branch to collect the cash is a straightforward process. I can find Capitec branches in popular retail stores like Checkers, Shoprite, Macro, Game, Builders, and PnP. Additionally, the recipient can collect the cash at Boxer stores, Capitec ATMs, and Capitec branches.
Here’s what I need to do:
- Verify that the recipient has the reference number and secret code provided in the SMS to successfully collect the cash.
- Head to the designated location, whether it’s a Capitec branch, Boxer store, or Capitec ATM.
- Present the reference number and secret code to the Capitec representative, who’ll then provide the cash.
The whole process is designed to be simple and convenient. As long as the recipient has the necessary information, they can easily collect the cash within 30 days before it’s refunded to the sender.
Provide Identification
Upon arriving at the designated location to collect the cash, I’ll need to provide a valid form of identification, such as my South African ID book or smart card. Additionally, I’ll have to provide the reference number I received via SMS from the sender. To guarantee the secure collection of the cash, I’ll also need to provide the secret code sent separately by the sender.
The identification I provide must match the details the sender provided during the cash send transaction for the collection to be successful. It’s essential that I collect the cash within 30 days, as any uncollected funds will be refunded back to the sender.
To emphasize the importance of the identification requirements, here’s a table that summarizes the key points:
| Requirement | Details |
|---|---|
| ID Document | South African ID book or smart card |
| Reference Number | Received via SMS from sender |
| Secret Code | Sent separately by sender |
| Matching Details | Must match sender’s transaction details |
| Collection Deadline | 30 days |
Complete Transaction
With the required identification and codes in hand, I can now visit the designated collection point at participating stores or Capitec branches to complete the cash send transaction.
At the collection point, I’ll provide the cashier or ATM with the reference number I received via SMS. This allows them to locate the transaction and confirm the cash amount being sent to me.
Next, I’ll share the secret code provided separately by the sender to verify my identity. Finally, I’ll receive the full cash amount without any additional collection fees.
The entire process is quick and seamless:
- Provide the reference number
- Confirm identity with secret code
- Collect the cash and be on my way
It’s important to remember that I’ve 30 days to collect the cash before the transaction is refunded. With these simple steps, I can easily receive the money sent to me through Capitec Cash Send.
7. Transaction Limits and Refunds
Capitec Cash Send caps transactions at 3,000 per transfer, with a daily limit of 5,000 and a monthly cap of 24,000 rand. Depending on the amount, charges range from 8 to 16 rand per transaction. If the recipient doesn’t collect the funds within 30 days, I’ll get my money back.
This flexibility is great for both the sender and the recipient. The recipient needs a reference number and a secret code to collect the cash, which adds an extra layer of security. This means I can send money to someone without worrying about them losing it or it falling into the wrong hands.
The 30-day collection period is also a nice touch. It gives the recipient ample time to pick up the cash, without me having to worry about the funds sitting unclaimed forever.
Frequently Asked Questions
How to Do a Capitec Cash Send?
To do a Capitec cash send, I go to the payments menu, select cash send, enter the recipient’s details and amount, confirm with my pin, and send the secret code to the recipient so they can collect the cash.
How Do I Get My Money Back From Capitec Cash Send?
To get my money back from a Capitec Cash Send, I just need to wait 30 days. If the recipient doesn’t claim the funds, Capitec will automatically refund the money to me. It’s a simple, hassle-free process.
How Long Does Capitec Cash Send Stay?
Capitec Cash Send stays active for 30 days from the transaction date. The recipient has 30 days to collect the cash, and if it’s not collected, it’ll be refunded to the sender. There’s no rush for the recipient.
How to Reset Capitec Cash Send Pin?
To reset my Capitec Cash Send pin, I can visit a Capitec branch with my ID, call Capitec’s Client Care, or reset it through the Capitec banking app. I’ll need to verify my identity when resetting the pin for security.
